Privacy Policy
This Privacy Policy describes what personal data Hyperion Rapid Solutions, Inc. d.b.a. Hypergate (“the Company”, “we”, “us”) collects and how we use (process) them, with whom we share our clients and visitors (“you”) personal data, which we collect when you browse our hypergate.space website (“the Website”), or when you choose to contact us or provide us with your personal data through the Website.
WHO WE ARE
Hypergate is a technology company that builds a SaaS solution based on the front-end technology designed to read and analyze the User’s payment details, allowing to deliver to the Customer the comprehensive information on a User’s activity with the customers’ E-Shops, and shall include any documentation, updates, upgrades, customizations, modifications, and/or improvements thereof to the extent provided by the Licensor.
We respect the privacy of our clients as well as potential customers and visitors to our Website and we are committed to protecting it through this Privacy Policy. We would appreciate you taking some time and reading through the Privacy Policy and getting acquainted with the terms and conditions of processing your personal data and information about your privacy rights.
If you provide personal data on behalf of someone else, you are required to inform them about the processing of their data and to refer them to this Privacy Policy. Do not hesitate to contact us if you have any questions regarding the processing of your personal data or to the exercise of your rights. This Privacy Policy applies to our website and communication with Hypergate. In case you are a customer of Hypergate and are using specific services and solutions from our company, there may be additional documentation regarding privacy which specifies the processing of personal data for those specific solutions. Additionally, we’ve established a Cookie policy which specifies detailed information about cookies that can be accessed in hypergate.spce (i.e. cookie banner).
We respect the privacy of our clients as well as potential customers and visitors to our Website and we are committed to protecting it through this Privacy Policy. We would appreciate you taking some time and reading through the Privacy Policy and getting acquainted with the terms and conditions of processing your personal data and information about your privacy rights.
If you provide personal data on behalf of someone else, you are required to inform them about the processing of their data and to refer them to this Privacy Policy. Do not hesitate to contact us if you have any questions regarding the processing of your personal data or to the exercise of your rights. This Privacy Policy applies to our website and communication with Hypergate. In case you are a customer of Hypergate and are using specific services and solutions from our company, there may be additional documentation regarding privacy which specifies the processing of personal data for those specific solutions. Additionally, we’ve established a Cookie policy which specifies detailed information about cookies that can be accessed in hypergate.spce (i.e. cookie banner).
Data controller
Hypergate a company incorporated and registered under the laws of the United States of America, having its registered office at 919 North Market Street, Suite 950, Wilmington, Delaware, 19801 United States, registered under number 256977, is the data controller of your personal data. You can contact our company regarding any questions related to your data protection and privacy using the email address below or write a message on our webpage with the topic “Personal data related request”. Our contact email address is legal@hypergate.space
PCI DSS COMPLIANCE
We are a PCI DSS Level 1 certified service provider, the highest standards of security in the payment industry. This certification ensures that we maintain a secure environment to protect your data. Our compliance is assessed annually by an independent Qualified Security Assessor (QSA).
HOW WE USE YOUR PERSONAL DATA?
We will only collect and process your personal data when the law allows us to. Most commonly, we will collect and process personal data in the following circumstances:
— When we need to perform the contract, we have entered with you or we are about to enter into and we need to take certain steps at your request.
— When we need to comply with a legal or regulatory obligation.
— When it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
— When you consented to data collection and processing for a particular purpose.
— When we need to perform the contract, we have entered with you or we are about to enter into and we need to take certain steps at your request.
— When we need to comply with a legal or regulatory obligation.
— When it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
— When you consented to data collection and processing for a particular purpose.
WHAT PERSONAL INFORMATION DO WE PROCESS?
The personal data we process (collect, use, store, and share, etc.) about you depends on who you are and how we interact with you: whether you are just a regular visitor to our Website, or whether you apply for a job or a position at our Company, contacting us about services, solutions or any other questions. When we refer in this Privacy Policy to ‘personal data’ we are referring to data about you (or another natural person) from which you could be identified directly or that makes you identifiable indirectly by one or more factors related and specific to you such as your name, your contact details, online identifier or even your IP address.
If you are a Corporate Client
When you wish to cooperate with us, we are gathering necessary information to contact you, and further, to introduce you to our system. To successfully introduce you to our product, we are collecting and processing the following personal data:
— Your name (first name, last name);
— Company name;
— Company address;
— Phone number (WhatsApp, Telegram);
— E-mail address;
— Country of incorporation;
— Technical data. The purpose of processing - provision of our services
The legal basis for processing - the performance of the contract between us and you as a Corporate Client or the necessity to take steps at your request before entering the contract.
The period of data storage is ten (10) years after ceasing the use of our services in case the contract is signed or two (2) years if there are no further actions and services agreed upon after the submission of the contact form.
If you communicate with us
When you contact us by corresponding with us, including via e-mail and Website form, to answer your request and provide you with the technical support we may process:— Your name (first name, last name);
— Company name;
— Address;
— Phone number (WhatsApp, Telegram);
— E-mail address;
— Country of incorporation;
— Technical data.
— Business Type;
Other personal information you provide in your communication with is or is necessary to respond to your request;
The purpose of processing - answering Client questions and requests while providing support and improving the quality of our services.
The legal basis for processing - the performance of the contract between us and you as a Corporate Client or the necessity to take steps at your request before entering the contract.
The period of storage is 180 days after the request is solved.
— Your name (first name, last name);
— Company name;
— Company address;
— Phone number (WhatsApp, Telegram);
— E-mail address;
— Country of incorporation;
— Technical data. The purpose of processing - provision of our services
The legal basis for processing - the performance of the contract between us and you as a Corporate Client or the necessity to take steps at your request before entering the contract.
The period of data storage is ten (10) years after ceasing the use of our services in case the contract is signed or two (2) years if there are no further actions and services agreed upon after the submission of the contact form.
If you communicate with us
When you contact us by corresponding with us, including via e-mail and Website form, to answer your request and provide you with the technical support we may process:— Your name (first name, last name);
— Company name;
— Address;
— Phone number (WhatsApp, Telegram);
— E-mail address;
— Country of incorporation;
— Technical data.
— Business Type;
Other personal information you provide in your communication with is or is necessary to respond to your request;
The purpose of processing - answering Client questions and requests while providing support and improving the quality of our services.
The legal basis for processing - the performance of the contract between us and you as a Corporate Client or the necessity to take steps at your request before entering the contract.
The period of storage is 180 days after the request is solved.
If you are applying for an open position in the Company (Recruitment process)
The Company is constantly growing and has open positions within. If you are applying for a job at our Company in response to a job advert, whether advertised on a COmpany’s profile on LinkedIn or you were recommended by a third person (e.g. by a current employees of Company, or by a business partner), we shall process personal data of job applicant and potential candidates for employment to assess the suitability of the candidate for a particular position you are applying for. During the recruitment process, we may process the data that you provide us with your resume or application form and/or we receive from other sources (e.g. recommendations from your previous employers):
— Your name (first name, last name);
— Contact details;
— Education;
— Work experience;
— Professional experience (certificates);
— Other information that you provide on your resume and cover letter (including but not limited to photograph, date of birth, residential address, etc. which are not mandatory and provided by sole intention of the applicant)
— Recommendations from previous employers;
— Results/findings of the interview with the candidate;
— Communication with the candidate;
— Technical data;
The purpose of processing is identifying and evaluating the candidates for a potential employment (assessing their suitability for a particular position) and contacting candidates;
The legal basis for processing is your consent (by applying for a particular position in the Company and sending your resume and other documents to us).
The period of data storage is until the recruitment process is completed, but not longer than one (1) year from the date of your consent.
— Your name (first name, last name);
— Contact details;
— Education;
— Work experience;
— Professional experience (certificates);
— Other information that you provide on your resume and cover letter (including but not limited to photograph, date of birth, residential address, etc. which are not mandatory and provided by sole intention of the applicant)
— Recommendations from previous employers;
— Results/findings of the interview with the candidate;
— Communication with the candidate;
— Technical data;
The purpose of processing is identifying and evaluating the candidates for a potential employment (assessing their suitability for a particular position) and contacting candidates;
The legal basis for processing is your consent (by applying for a particular position in the Company and sending your resume and other documents to us).
The period of data storage is until the recruitment process is completed, but not longer than one (1) year from the date of your consent.
If you are a visitor to our Website
As you visit or interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, session logs and other similar technologies. We use cookies to improve our Website and make your browsing experience and our business decisions better. Please see our Cookie Policy for further details. Other data collected for users browsing our website through electronic means (PCs, tablets, smartphones and any other applicable devices):
_ IP address;
— Your location;
— Your device you are browsing from and the browser you use;
— What content you are interested in on our Website (the sites you visit and the content you read);
— Referrer website (the website that linked you to our website, if any).
The purpose of processing - allowing the correct functioning of our webpage and to improve our Website and user’s experience.
Legal basis for processing - our legitimate interest (IT security, marketing) and your consent for processing data for a particular purpose;
The period of data storage - depends on the technologies used for data collection.
_ IP address;
— Your location;
— Your device you are browsing from and the browser you use;
— What content you are interested in on our Website (the sites you visit and the content you read);
— Referrer website (the website that linked you to our website, if any).
The purpose of processing - allowing the correct functioning of our webpage and to improve our Website and user’s experience.
Legal basis for processing - our legitimate interest (IT security, marketing) and your consent for processing data for a particular purpose;
The period of data storage - depends on the technologies used for data collection.
Links to other sites
Our Website may contain links to other sites, i.e. links to social media websites such as our LinkedIn account. This Privacy Policy is only concerning our Website, therefore we strongly recommend reviewing the privacy policies of any websites that you may reach by following hyperlinks presented on our Website. We have no control and no responsibilities regarding any content or data processing by controllers of such websites. More details on this topic are presented in the Cookie Policy.
WHO CAN WE SHARE YOUR DATA WITH
We put our best efforts into keeping your data safe and always require a high level of security and confidentiality from our employees and partners. Hypergate can transfer personal data in the cases allowed by legal acts to the third parties:
— Courts, police, other legal enforcement institutions and other Government bodies sich as the Tax inspectorate have a legal right to request information.
Hypergate will inform Customers (legal entities) about all such requests for information containing personal data except in cases where it is not permitted by law.
In some cases, when we perform the services, we may provide your personal data to third parties, and those third parties may process your personal data as independent data controllers. In such cases we are not responsible for the processing of your personal data performed by such third parties.
— Courts, police, other legal enforcement institutions and other Government bodies sich as the Tax inspectorate have a legal right to request information.
Hypergate will inform Customers (legal entities) about all such requests for information containing personal data except in cases where it is not permitted by law.
In some cases, when we perform the services, we may provide your personal data to third parties, and those third parties may process your personal data as independent data controllers. In such cases we are not responsible for the processing of your personal data performed by such third parties.
International Data Transfer
We may transfer your personal data outside of the United States, where the data was initially collected, including to jurisdictions that may not provide the same level of data protection. When transferring data outside the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, we rely on Standard Contractual Clauses (SCCs), approved by the European Commission, or other legally approved mechanisms to ensure an adequate level of data protection.
WHAT ARE YOUR RIGHTS?
As a data subject, you have several rights concerning your personal data. You can exercise the rights that are mentioned further by contacting us at: compliance-team@hypergate.space
— The right of access. You may, at any time, request access to the personal data that we hold which relates to you and receive a copy of data that we hold about you in order to enable you to check that it is correct and to ensure that we are processing that personal data lawfully;
— The right to rectification. You may, at any time, request access to the personal data that we hold about you that you believe is incorrect or incomplete. We may ask you to verify any new data that you provide to us and may take our own, legally permissible steps to check that the new data you have supplied with us is correct;
— The right to erasure (“right to be forgotten”). You may also ask us to erase personal data if you don’t believe that we need to continue retaining it. We are not always obliged to erase personal data when asked to do so; if for any reason, we believe that we have a good legal ground to continue the processing your personal data that you have asked us to erase (e.g. your personal data is still processed for other legitimate purposes or we have to comply with a legal obligation or for the establishment of, exercise or defence of legal claims). If personal data is erased under your request, we will only retain such copies of the information as are necessary for us to protect our or third parties’ legitimate interest, comply with governmental orders, resolve disputes, troubleshoot problems, or enforce any agreement you have entered into with us;
— The right to data portability. You can ask us to provide you or transmit those data directly to another controller of your choice, where technically feasible, certain personal data that we hold about you in a structured, commonly used machine readable format. However, you must keep in mind that you may exercise the right of data portability only on data that is processed based on your consent or the performance of a contract between you and us and that is being processed by automated means. We can guarantee only transferring data to you on such occasions and cannot be responsible for the technical compatibility of other party systems where data transfer is requested;
— The right to withdraw the consent regarding the processing of personal data. You may withdraw your given consent for processing of personal data for particular purposes at any time by informing us by email legal@hypergate.space or following the procedure that was specified before obtaining your consent;
— The right to object (to automated decision-making and profiling). You have the right to be informed about the existence of any automated decision-making and profiling of your personal data and where appropriate, be provided with meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing that affects you;
— The right to complain to a supervisor authority. If you think your rights have been violated, you may file a complaint to Delaware Department of Justice, Carvel State Building, 820 N. French St., Wilmington, DE 19801, via https://attorneygeneral.delaware.gov/fraud/cpu/securitybreachnotification/.
How can you exercise your rights
You can submit a request by sending it by mail or e-mail. The request must provide sufficient details that allow us to properly understand, evaluate, and respond to it (should be clear, include your name, information about what rights and to what extent you wish to exercise, and how you would like to receive a response and the request must be signed). If you submit your request electronically, the information will also be provided electronically, unless you request in advance to provide it in a different format.
Your request must also provide sufficient information that allows us to reasonably verify you are the person or an authorized representative of a person whose personal data we are processing. In your request submitted by an authorized representative, a written authorization (power of attorney) and information that verifies the identity of the representative must be enclosed with the request. We cannot provide you with the information or exercise your other rights if we cannot verify your identity. If we cannot identify you from the information provided or if we have reasonable doubts about your identity, we may request you to provide additional information about yourself.
We will endeavor to process your request and provide you with the information as soon as possible, but no later than thirty (30) calendar days from the date of receipt of your request. If due to certain circumstances, such as the complexity of the submitted request (e.g. if it is necessary to seek the assistance of data processors) or the large number of the other requests processed by the Company, the period may be extended up to two further months. In such case, we will inform you of any extension within one month of the receipt of your request together with the reasons for the delay.
Requests are processed and information and data are provided free of charge, but we reserve the right, in certain cases, to either waive your rights (where the request is unreasonable or disproportionate or repetitive), or the provisions of information may be subject to charges - a reasonable administrative costs of providing information or communication.
UPDATES TO THE PRIVACY POLICY
We may change this Privacy Policy from time to time based on the changes to applicable laws and regulations or other requirements applicable to us, changes in technology, or changes to our business. Any changes we make to the Privacy Policy in the future will be posted on our Website at: hypergate.space/privacy.policy We may also notify you directly via our website about the changes and the effective date of the updated Privacy Policy. We encourage you to review the information and any changes to our Privacy Policy regularly. If you continue to use our services after the effective date that will mean that you have accepted the changes.
The term “the Website" used in the provisions of this Privacy Policy refers to hypergate.space
This Privacy Policy was last updated in September 2025.